Red Games Co. Privacy Policy
Crayola Scribble Scrubbie Pets
Updated 1/29/2025
Crayola Scribble Scrubbie Pets (also known as Crayola Washimals) is operated by Red Games Co. on behalf of Crayola. As a globally recognized family-friendly brand, privacy and digital safety are top priorities for Crayola. To support this effort, we’ve provided this privacy statement to explain how we collect, use, and disclose personal information in clear, easy-to-understand language. This Privacy Policy may be updated at any time as new features are added or as the law changes. Please make sure you read everything here carefully, and if you happen to be a youngster (under 18 years old), ask an adult to help explain anything you don't understand.
Table of Contents
Data Collection and Use
Certain non-personal data (as described below) is collected and used in the App to allow players to create and save their scores and game progress. This data is stored locally on a player's device and in a player’s iCloud Key Value Store.
iCloud Key Value Store
iCloud Key-Value storage is a safe and secure cloud-based service provided by Apple that allows an app to save data to a user’s private iCloud Account storage and access that data from multiple devices that may be logged into the same iCloud account.
User Data
The following game data is saved to a players iCloud Key Value Store unless they choose to opt out:
Player Save Data
Pet Unlocks
AR Placeable Unlocks
Prop Unlocks
Stamp Unlocks
Pattern Unlocks
AR Activity Theme Unlocks
Photos
Total Photos Taken
Progress (current reward meter fill level)
First Session StarTime
Daily Challenge Time (not used anymore but still being saved)
Newly Unlocked Pets
Total Ads Viewed
Last Unlocked Pet
Saved Language
Last Colored Pet
Last Reward Earned Time
Rewards Earned Today Count
Saved Region (used for localization)
AR Paint Scores (the paint ar game)
Viewed Seasons (for the seasonal content)
Device Save Data
Initial Install (date/time when first installed)
Exit Session Time
Last News Eval (last time app checked if it should show feature modals)
Last News Alert (last time app showed a feature modal)
News Alerts Today (how many feature modals the user has seen today)
Time Offset (to change the time for debug purposes, only in debug builds)
Sound On
Music On
Saved Permissions (what permissions have been asked from the users)
News Viewed (what feature modals have the users seen)
Service Providers
The App does not share data with any third party service provider that can be used for that third party’s own purposes. Red Games Co collects technical data including an IP address, equipment, browsing actions, country code, user agent, App version and Operating System, as well as statistics.
Google Firebase is used to store anonymous usage data for the purpose of helping Red Games Co. improve the app experience. All sharing options within Google Firebase are turned off. An example of this anonymous data is the number of times each activity has been played, which helps us understand what type of content is most popular. Google Firebase also collects anonymous technical data including device type, app version, country and language settings.
If you would like more information about the data collected by service providers in the app, please contact support@redgames.co.
Data Retention
User Data: Stored in the user’s iCloud and retained at the user’s discretion.
Player Data and Real Time Game Inputs: These are stored for the duration of a drawing the user is creating and not retained past their lifespan.
Device Data: Is saved locally on the user’s device.
Players under the age of 16
This game collects, uses, and discloses data from kids in the same way as for other users, as described in this policy. The game’s use of kids’ data is limited to support internal operations of the game. Parents can request deletion of data by contacting us at the email listed below.
EU/UK Data Subject Rights
It is important for you to know that you have certain rights over your data:
Right to be informed - You have the right to know what personal data a company has about you and how it is used
Right to Access – You have the right to request a copy of the personal data a company has about you.
Right to Rectification - This means that you can ask for your personal data to be updated if something is incorrect
Right of Deletion - You can ask a company to delete any personal data they may have about you. Players can also delete their User Data stored in iCloud via the settings menu.
Right to request the restriction of processing concerning you - You can decide how your personal data is to be used.
Right to data portability - You can ask for your personal data to be sent to another service provider.
Right to object to processing - You can ask a company to stop using your personal data at any time
For more information or if you would like to action one of these rights you can contact us at support@redgames.co.
If you would like to make a complaint about how we handle your personal data, you can contact the relevant Data Protection Authority (DPA).
Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification & GDPRkids™
Red Games Co., LLC is a member of the PRIVO Kids Privacy Assured Program (“the Program”) for COPPASafe Harbor Certification and GDPRkids™. PRIVO is an independent, third-party organization committed to supporting online services to safeguard children’s personal information collected online.
COPPA Safe Harbor Certification
The Program certification applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO COPPA certification Seal. The certification Seal posted on this page indicates Red Games Co., LLC has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 801-210-0439 or privacypolicy@redgames.co. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.
GDPRkids™ Privacy Assured
The Program applies to the digital properties listed on the validation page that is viewable by clicking on the PRIVO GDPRkids™ Verified Shield. The PRIVO GDPRkids™ Privacy Assured Program supports child directed services known as Information Society Services under the General Data Protection Regulation (GDPR), to comply with the requirements of this legislation. It impacts any child directed service in an EU Member State and any service globally that collects and or processes the personal data of children and minors. There is no safe harbor for the GDPR to date, but to ensure this company's services meet the program requirements, we conduct regular monitoring and consulting.
Security
Red Games Co uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the service providers it works with agree to do the same. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
Contact Info
For more information on Crayola Scribble Scrubbie Pets privacy policy or data processing practices please email John Park at support@redgames.co.
Parents can contact us regarding their child’s use of the app here:
Consumer Affairs
Crayola LLC
1100 Church Lane
P.O. Box 431
Easton, PA 18044.
You may also email us here or call us at 1-800-CRAYOLA.